Café Team Member / Barista

Los Angeles, CA
Full Time
Café
Entry Level

ABOUT THE ROLE:
The Café serves as the store’s epicenter for nourishing, ready-to-eat, drinks and meals. The team serves chef-created, farm-to-table food by the pound for breakfast, lunch, and dinner. Each member will build expertise in espresso, tea, smoothies, and the creation of seasonal beverages. The role is fast-paced and requires the ability to create a consistent and friendly experience for our customers while maintaining a highly organized space in our open kitchen. 

ABOUT THE TEAM:
Our Café Team serves seasonal deli-style food by the pound, rotisserie classics, prepared foods and grab n’ go dishes made by our kitchen team using the same farm direct ingredients you can shop in the store. The Café Team also serves sustainably sourced coffee, teas, house-made shrubs, tonics and smoothies.  Each member of the Cafe Team is an active participant working toward our mission of exploring generative food systems

ABOUT YOU:
You exhibit strong communication skills, attention to detail, and an optimistic attitude. Working toward positive customer experiences you thrive in a team environment, take your responsibilities seriously, have the ability to multitask, and think quickly on your feet. Passionate about seasonal produce and high-level hospitality, you love food and you’re eager to learn more about our mission. 

WHAT YOUR TYPICAL DAY WILL INCLUDE:
**This job description is not meant to be an all-inclusive list of duties, responsibilities and requirements, but constitutes a general definition of the position's scope and function within our company. LAG&C reserves the right to amend and change duties, responsibilities, and requirements to meet changing industry or business needs as necessary.

  • Ensure all opening and closing procedures have been completed.
  • Count cash register at beginning of shift and/or balance cash register at end of shift.
  • Educate daily about café menu specials.
  • Create a beautiful pastry display that is labeled properly.
  • Make sure all menus are up to date.
  • Take orders and serve customers with a positive, timely and willing attitude. 
  • Ring up and check out customers efficiently 
  • Assist customer questions about suggestions, preferences, allergens and/or preparations.
  • Follow LAG&C standards for serving, weighing and packaging food by the pound. 
  • Prepare made to order beverages like espresso drinks, matcha, and smoothies. 
  • Prepare batched beverages like shrubs, milk tea, and house made nut milk 
  • Prepare fruit and vegetable ingredients, as needed.
  • Ensure and maintain an organized, clean, stocked, and sanitary work area.
  • Follow the health department’s food safety and handling procedures.
  • Follow the employee handbook at all times, especially on service standards and appearance.

WHAT YOU’LL BRING:

  • Experience in a fast-paced food service environment is preferred.
  • Barista experience is a plus.
  • Passion for warm hospitality and quality customer service.
  • Interest in seasonal produce and thoughtfully sourced products.
  • Proficient point of sale experience.
  • Proficient at cash reconciliation.
  • Acute attention to detail when it comes to product quality, presentation and food safety.
  • Strong verbal communication skills.
  • Excellent interpersonal skills to communicate with management, co-workers and customers that contribute to a productive and joyous team environment.
  • Exemplifies company guidelines/protocols, workplace safety and health department standards.
  • Flexibility to work mornings, evenings, weekends, holidays, as needed.
  • Ability to lift and carry 50 lbs.
  • Possess full body mobility (bending, stooping, twisting, and reaching)  

JOB TYPE + COMPENSATION RANGE

  • FULL TIME + OPEN AVAILABILITY
  • Hourly
  • $17 - $18/hour plus tips

WHAT WE OFFER:

Competitive pay rates, a generous store discount, healthcare options, accrued paid sick time, professional development and growth opportunities.

ABOUT OUR PROCESS:

  • Apply: After receiving your application, we’ll take a short time to review our compatibility.  We will let you know either way what the outcome will be as soon as possible.
  • Interview: This is your chance to get to know us and our chance to get to know you. We’ll have an introductory conversation to discuss the role and your background. Next, we’ll explore the role more specifically, likely with a few key team members. We encourage any questions you have about the job, the team, our values, or related topics at any point in the application process. We’d love to hear about the grocery store of your childhood or hometown!
  • Decision: You will be contacted as soon as possible with the outcome. 
  • We’re committed to a fair and inclusive hiring process.  If additional accommodations are required, please let us know.

STUFF TO BE AWARE OF:

LAG&C is an Equal Opportunity Employer. We value a diverse workplace and do not discriminate based on race, national origin, religion, gender identity, sexual orientation, age, disability, or any other applicable characteristic protected by law. We invite everyone who meets the criteria for the job to apply. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. If your experience looks a little different from what we’ve identified and you think you can thrive in this role, we’d love to learn more about you.

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